At Haya Food Products, accessible from https://www.hayafoods-in-681210.hostingersite.com, the privacy of our visitors is of utmost importance. This Privacy Policy document outlines the types of information that are collected and recorded by Haya Food Products and how we use it. We are committed to safeguarding your privacy while providing you with the best possible online experience. This policy describes the types of data we collect, how we use it, and the measures we take to protect your privacy when you use our website or services.

Information We Collect

When you visit our website, we may collect various types of information to help us improve our services, provide better user experiences, and process your orders efficiently. The information we gather can be classified into two main categories:

Personal Identification Information

This includes details such as your name, email address, phone number, shipping and billing address, and any other information necessary to process your orders. We use this data to ensure smooth communication with you, process payments, and fulfill your purchases in a timely manner.

Payment Information

We partner with trusted third-party services like Razorpay to process payments securely. We do not store your payment details but rely on these services to handle the sensitive payment data on our behalf, ensuring security and compliance with payment regulations.

Automatically Collected Information

In addition to personal data, we may collect information related to your browsing behavior such as your IP address, browser type, device information, and pages you visit on our site. This data helps us understand how users interact with our website and enables us to improve website functionality, enhance user experience, and gather insights for future improvements.

How We Use Your Information

We take your privacy seriously and ensure that your information is used responsibly. The data we collect serves several purposes, primarily aimed at enhancing the user experience, improving our services, and maintaining effective communication. Here’s how we use the information you provide:

• To process and fulfill your orders: We use the personal information you provide to process your orders, handle shipping, and deliver products to you in a timely manner. Without this data, it would be impossible for us to complete your purchases efficiently.
• To provide customer support: Your contact information helps us communicate with you about your orders, respond to your inquiries, and offer assistance with any issues that may arise. We aim to resolve problems quickly and ensure customer satisfaction.
• To improve our website and services: By analyzing browsing behavior, we can understand user preferences and trends. This allows us to tailor our website content, product offerings, and services to meet the needs of our customers better.
• To send promotional emails or updates with your consent: With your permission, we may send you promotional materials, offers, or updates related to our products and services. You can opt-out at any time by unsubscribing from these communications.
• To comply with legal obligations: We may be required to use and disclose your information to comply with legal and regulatory requirements, such as tax reporting or responding to subpoenas. Your information will only be shared to the extent necessary to fulfill these obligations.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device by your web browser that help us remember your preferences, track website usage, and provide personalized content. They enable us to offer a smoother and more efficient browsing experience by keeping you logged in, remembering your language preferences, and showing you relevant product recommendations. You have the option to manage or disable cookies through your browser settings, but please be aware that disabling cookies may impact your ability to use certain features on our website.

Third-Party Services

We may share your information with third-party service providers to help us deliver our products and services efficiently. These third parties may include payment processors, shipping companies, and analytics providers. We ensure that any third-party services we work with have strong privacy practices and adhere to strict data protection standards. Rest assured, your data is only shared with trusted partners who are obligated to maintain the confidentiality and security of your information.

Data Security

We take the security of your personal information seriously and have implemented various technical and organizational measures to protect it from unauthorized access, misuse, alteration, or disclosure. These measures include encryption, secure servers, and access controls to safeguard your data. While we strive to provide the highest level of security, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security. However, we are committed to continuously improving our security practices and monitoring for potential threats.

Your Rights

As a user of our website, you have certain rights regarding the personal information we hold about you. These rights include:

• Access and update your personal information: You have the right to request access to the personal data we have on file and to update or correct any inaccuracies.
• Request deletion of your data: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data, such as for tax or legal purposes.
• Withdraw consent for marketing communications: You can opt out of receiving marketing materials from us at any time by unsubscribing from our communications. We will respect your wishes and cease sending promotional messages.

Third-Party Links

Our website may contain links to external websites that are not operated or controlled by us. We are not responsible for the privacy practices, content, or activities of these third-party websites. We encourage you to review their privacy policies before sharing any personal information with them. Our Privacy Policy applies only to the information collected on our website and does not cover external sites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. By continuing to use our website after any changes are made, you accept the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us. We value your feedback and are here to assist you:

Email: contactus@hayafoods.in
Whatsapp: +91 82813 82177