At Haya Food Products, we strive to provide accurate images of our products to give you a clear idea of what to expect. However, due to the nature of food items and variations in packaging or production batches, there may be slight differences in appearance. Rest assured, we guarantee the quality of the products you receive. If you notice any significant discrepancies, please reach out to our customer support team, and we will assist you promptly.

You can view your sales receipt in your account dashboard after logging in. If you do not have an account, you will receive the sales receipt via email once your order is processed. If you have any difficulty accessing it, feel free to contact our support team, and we will assist you in retrieving your receipt.

To return an item, please contact our customer support team at contactus@hayafoods.in or reach us by phone. Our return policy is valid for 5 days from the date of delivery. If the product is defective or damaged, we will either issue a refund or send a replacement product. You will need to provide evidence of the damage or defect to proceed with the claim. Please note that due to the nature of our products, returns are not possible unless the item is damaged or defective.

We believe in keeping your favorites within reach! If an item is marked as “out of stock,” rest assured that we’re working behind the scenes to bring it back to you as quickly as possible. You can sign up for stock notifications, and we’ll notify you as soon as it’s available again. For any questions regarding product availability, don’t hesitate to reach out to our customer support team at contactus@hayafoods.in.

We aim to deliver your products as quickly as possible! Typically, orders are processed and dispatched within 1-2 business days. Delivery times vary depending on your location, but you can expect your package to arrive within 5-7 business days. We’ll keep you updated with tracking information so you can follow your order every step of the way.